June 12, 2023

Control Rooms of the Future: Technology, Inclusion, and Generational Shift

The control rooms of the future will be characterized by advanced technology, inclusion, and generational shift. This implies that automation, technological adaptation, and personnel development will be central themes in creating sustainable and efficient work environments. This article provides an overview of the interesting discussions that took place during a roundtable conversation involving companies in the industry.

AI and Advanced Data Analysis

AI will change how alarms and data are handled in future control rooms. Discussions revolved around the importance of using AI correctly and ensuring that staff understand and can manage the information presented.Participants saw opportunities for AI to automate certain tasks and processes,increasing productivity and enabling operators to focus on more complex and strategic issues. The challenge lies primarily in implementing AI securely in these controlled environments where data from control systems is often on separate networks. To make AI more applicable, there is a need for greater opportunities for AI to access data from control systems, and sometimes there is a feeling of being limited, while also recognizing the importance of handling data securely.

Eric Dutt from AI Sweden giving a speak about AI in general and in control rooms

Future Ergonomics in Control Rooms

The significance of ergonomics in enhancing operator well-being and performance took center stage during our discussions. It was recognized that prioritizing ergonomics and going beyond comfortis key to enabling operators to thrive and excel.

The conversation delved into exciting advancements in ergonomics, where tailoring the work environment empowers operators. This customization helps reduce fatigue, stress, and the risk of accidents. We explored how integrating emerging technologies like AI and machine learning takes ergonomics to new heights. Real-time feedback and personalized adjustments based on operator well-being were identified as effective ways to optimize comfort and performance.

An aspect emphasized was the inclusivity of future ergonomics, ensuring that control rooms can attract operators with diverse abilities and preferences by focusing more on workplace ergonomics. This approach not only fosters a healthier environment but also enhances our ability to attract and retain top talent.

Generational Shift

Many participants viewed technological adaptation as a generational issue, with younger individuals often adapting more quickly to modern systems. There was an understanding that the comfort of older employees with existing systems can hinder the technical maturity process and pose challenges. To overcome this, the importance of involving all employees in the change process and providing training and support was emphasized.

To make control rooms more attractive and workplaces more inclusive, efforts are needed on multiple fronts. The companies involved in the discussion acknowledged that diversity in the workplace has significantly improved in recent years, but there is still room for further enhancement. One strategy to promote inclusion is to externally market the workplace and provide young people with insights into the industry by offering internships for highschool students.

Additionally, the importance of using social media and other activities to influence perceptions of the workplace and counter prejudices about the industry being dirty or inhospitable was recognized. By creating a better work environment where everyone feels welcome and valued, companies can establish an inclusive workplace that is attractive to a broader range of talents. 

Background

The roundtable discussion took place on April 27 at CDE's premises just outside Borås, together with Automation Region. The aim was to discuss how the control rooms of the future will look, with a focus on increasing inclusion and addressing generational shifts. Attendees included academia, end-users, system integrators, and control system suppliers. A total of 20 people participated, divided around two tables. This summary presents some of the key points that emerged during the discussion on the control rooms of the future, including challenges and opportunities in the field.

Summarized by Hampus Schäring

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